Economy Windows joins Top 100 Companies in the UK
On 26th March 2010, Economy Windows was awarded membership onto The Master Window & Conservatory Installers Association Top 100 List of Companies in the UK.
Business Manager Jim McClure says; “We are immensely proud and delighted that the company’s commitment to sourcing the best products and giving the best customer service has lead to this massive achievement. I would like to thank all of the employees of Economy Windows for their loyalty and adherence to the company’s policies and disciplines which has resulted in this award.”
MWCIA Founder Don Waterworth, a Building Surveyor by profession, states on the company’s website www.mwciatop100.co.uk that “the compiling of the Top 100 list was deemed essential as it would enable the consumer to easily recognise the most professional, prestigious and successful window and conservatory companies in the UK.”
Our commitment to professional top quality products and service has always been of paramount importance and our membership onto the Top 100 List increases our determination to serve our customers in this manner now and into the future.
TOP 100 Membership Criteria
TOP 100 companies should seek to meet the following criteria:
- Company must be nominated by a well respected company or individual within the industry.
- Company must operate from a prestigious showroom or show site.
- Company must have been trading for at least 5 Years and be solvent at time of application.
- Company (when vetted) must show a high level of professionalism within the area of Management and Administration, Technical Experience, Quality of Products, Installation & Care of consumers property and After Sales Service.
- A Suitable 'Service Engineer' system should be in operation.
MWCIA TOP 100 Code of Conduct
All TOP 100 registered companies should generally follow the guidelines below:-
a. Contract details should be clear and unambiguous and the consumer should receive a full explanation as to the works to be undertaken and the full cost of those works.
b. Contract Terms and Conditions should be fair to both parties, should be set out in plain English and should not contravene the Unfair Terms in Consumer Contracts Regulations 1999 and amendments.
c. All TOP 100 registered companies should also adhere to the Legislation set out in the Unfair Trading Regulations 2008.
d. All TOP 100 registered companies must carry sufficient Public Liability Insurance.
e. Any variations or extra work to the contract must be discussed with the consumer prior to instigation of said variations or extra work. It is not acceptable that variations or extra work be carried out without prior consumer consent.
f. In most cases time will not be of the essence, nevertheless the TOP 100 registered company should seek to complete the works in a reasonable period of time and delays should only be considered acceptable when the delays are reasonable, and generally beyond the control of the registered member.