Norfolk House


A bright new look for Norfolk House
Norfolk House provides sheltered accommodation and is located in the conservation area of The Walks in King’s Lynn. Any renovations undertaken on the building have to take into consideration, the style of the house, planning requirements, and the needs of the residents. Economy Windows took all this into account and more when it was awarded the contract to replace 131 windows, fit fire doors and deliver an electric control entry system.

Economy Windows’ reputation was already well known to many of those living in Norfolk House.

“Many of the residents knew them, they were local and they knew of families who had contracted them to do their windows,” says Cheryl Powell, Manager of Norfolk House, who couldn’t be more satisfied with the way the work was carried out or the excellent communication.

The company felt it was vital to keep everyone informed and to elicit personal preferences from each resident which they considered alongside the council’s planning requirements for sash windows. They spent considerable time in preparation before the first fitting and a lot of thought went into the design of the windows; details such as pull handles to suit the customers requirements.

They created a schedule that took into account activities, hospital and doctor’s appointments and holidays. This was of immense benefit to the residents.

“The whole thing has been absolutely fantastic,” says Cheryl. “They did a schedule of work for all the residents so they knew approximately when their windows would be done. It all went really well.”

Security locks were fitted on the lower windows and where necessary, the company came up with their own innovations, highlighting a black window key and lock to make them more obvious. They showed careful consideration for those with special needs or respiratory concerns. It took 28 days for the two fitting teams to complete the work and in that time, they certainly won the hearts of the residents.

“The workmanship has been excellent,” wrote Joan, “they were courteous and left everywhere very tidy. I cannot recommend Economy Windows highly enough.”

“Delighted with windows and the kindness and care of the workers,” wrote another.

The residents have lighter, brighter rooms, comfort through improved insulation, reduced noise levels, and security from their top of the range windows.

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Economy Windows Ltd, Conservatory Show Park, Elm High Road, Wisbech, Cambs, PE14 0DG
01945 588988       01553 777088